Terms & Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS
CAREFULLY BEFORE USING THIS SITE.
Your use of this site is expressly conditioned on your acceptance of the
Terms and Conditions. By using this site, you agree unconditionally and
accept to be legally bound by the Terms and Conditions stated. If you do
not agree with any part of the Terms and Conditions, please discontinue
your use of this site and/or the products and services offered herein.
The Terms and Conditions apply to the use of the site and the products
and services offered herein.
In this context, the company refers to go4tour.com; third party refers
to other travel agents, travel service providers such as air, cruise and
coach providers and National Tourist Organizations involved in your
travel arrangements. The products and services are provided by both the
company and/or third parties where required. Hence, their (third
parties) own specific governing terms and conditions shall apply in
addition to the Terms and Conditions. These specific terms and
conditions for a particular product or service shall include any terms
and conditions found on your screens and when using any part of this
site. In the event of any inconsistency between the specific terms and
conditions for a particular product or service and the Terms and
Conditions, the specific terms and conditions for the particular product
or service shall prevail in relation to that particular product or
service. Site user/s should also understand that all prices or rate on
this site is in Singapore Dollars unless stated.
Your use of this travel web site and on-line reservation facilities such
as 'booking form' and 'booking online' here-by referred to as the
'booking system' is subject to the following Standard Terms of Service
Ownership of Intellectual Property Rights
The content of this travel web site including booking system
trademark, design rights, copyrights, database rights and know-how
belong to the provider of this site. Unauthorized use is strictly
prohibited. All title, ownership rights, intellectual property
rights and copyright, rest with the company (www.go4tour.com).
Accuracy of information
and limitation of liability
The Company does not endorse or recommend any particular travel
service provider. The company and its third party suppliers have
taken reasonable care to ensure that the content of this travel web
site, including all travel information and listings is correct but
is subject to amendment at any time without notice. The company
publishes such information in good faith. As user, you acknowledge
and accept that.
The company cannot and has not checked the accuracy of all
information provided by third parties. The product listings may
include errors and third parties are requested and encouraged to
correct and update their information regularly and when needed. The
company will not be responsible for errors, omissions or misleading
information in travel information and listings. You should make your
own evaluation of the accuracy or completeness of any information,
opinion, advice or other content available through the facility.
You are solely responsible for the suitability of any travel
services purchased by you through this service. In particular, you
undertake not to hold The Company liable for any inconvenience
caused or expense incurred as a result of any unsuitability of
travel services for use in association with other travel services.
In cases whereby your travel arrangements involves third parties,
our role is merely limited to that of a facilitator between you and
the third parties in respect of your booking of travel arrangements
(including documentation, payments and refunds as applicable). The
company disclaims all liability for any technical errors, corruption
of any data, unauthorized access to your personal data, inaccuracies
in information supplied by third parties, or failure by third
parties to complete bookings where that failure is due to
circumstances beyond its reasonable control.
The company accepts no responsibility or liability for any failure
or delay on the part of any third party in providing travel services
to you howsoever caused; nor is the company responsible for any acts
or omissions of airlines travel agents or other third parties in the
course of performance of their obligations.
To the maximum extent permitted by applicable law, The company
offers no warranties express or implied, regarding this travel web
site and any service or facilities provided including the booking
system. The site and any service or facilities are being offered to
you "as you see it". The company will not be liable to you for the
breach of any alleged warranty. All warranties implied by law are
Use of the Booking System
In making a hotel, air, cruise or tour package reservation for you
through the booking system, The company will be acting as aggregator
for the third parties concerned. The company accordingly accepts no
responsibility or liability for any misunderstanding or error,
whatsoever and howsoever caused, in respect of any reservation made
through the booking system. The responsibility rests on you to read
the booking rules and ensure your booking abides by these, to
carefully check and correct any mistakes in your reservation request
and in any confirmation thereof received from third parties.
Use of your contact
As user of this travel web site and any service or facility such as
the booking system, you agree and consent that The company may use,
including sharing with third parties, your contact information (i.e.
your name, e-mail and physical / postal address and / or other
contact details) for all purposes directly connected with your
As a condition for your use of this travel web site including any
service or facility such as the booking system, you agree to
indemnify The company from and against any liability, damage or loss
that The company incurs or suffers as a result of any action,
inaction or omission on your part.
By registering for the service, you warrant to us that you are of
sufficient legal age to use this site and to create binding legal
obligations for any liability you may incur as a result of the use
of this site. You must have sufficient credit on your credit card,
debit, bank account or any other payment modes to meet all charges
for travel services incurred by you through this web site.
You must read the travel-specific terms and conditions at the end of
these terms and conditions and convey all information set out in
those travel-specific terms and conditions to any other parties who
may be covered by any booking made by you.
You must keep secure any means of identification that we provide to
you in order to access the service. You must not resell the service
or any products or services accessed by means of the service, or
permit any other person, other than adult members of your household
or others with your express permission and under your direct
personal supervision, to use your user identification to access the
service. You are responsible for all use of the service, and all
transactions entered into by means of the service, using this user
You must not use the service for any activities which breach any
laws, infringe any party's rights, or breach any standards, content
requirements or codes promulgated by any relevant authority. You
must not use the service in any way that interferes with other users
or defames, harasses or menaces anyone. You indemnify us from and
against all actions, claims, suits, demands, liabilities, costs or
expenses arising out of or in any way connected to use of the
service by you or any other person using your membership
identification or password.
You acknowledge that copyright subsists in all software, including
HTML code, provided in association with the Service. You must not
modify, copy, transmit, display, perform, publish, license or create
derivative works from any information or software accessed by means
of the Service. Where copying or transmission is expressly
permitted, you must not change or delete any author attribution or
To secure your entitlement to the lucky draw, you must ensure that
the company confirms your payment/receipt in the booking system.
TRAVEL SPECIFIC TERMS AND CONDITIONS
Fares & Prices
Airfares and prices displayed in this website or when booking online
does not include taxes, airport charges or other associated fees
unless otherwise stated and seats are subject to availability. The
general booking form constitutes a request only and we do not
guarantee fares or prices until the companys consultants have
confirmed the booking and fully paid for.
Airline/hotel/coach/cruise/tour availability, fare conditions and
class of travel can change at any time. Routing restrictions and
other special conditions may apply. Taxes, airport charges and any
additional costs will be advised to you when your booking is
confirmed. Bookings made through the booking engine only constitute
a request and the correctness of this request in regards to abiding
by the rules of the fare as stated is your responsibility. Airlines
and other suppliers may change their prices without notice before
receipt of confirmation by you.
Acknowledgement of your booking request will be sent via e-mail or
telephone call within 72 working hours of your request being
received. Please check your e-mail regularly. Payment must be
received within 48 hours of booking confirmation unless otherwise
agreed. Failure to pay for tickets within this time results in
automatic cancellation of the booking. We accept no responsibility
for loss incurred due to automatic cancellation or failure of e-mail
delivery. Online booking is only subject to consumers whom traveling
date is minimum seven days before departure.
Compliance with Passport, Visa and Health requirements are the
responsibility of all individual traveller. Passports are required
for all travellers departing Singapore. Many countries require that
foreign nationals entering the country hold a passport with at least
six months validity. The company will whenever possible assist in
providing information based on the data supply by you in the booking
form or booking system. This information as well as other related
information provided by The company . www.go4tour.com and any links
within the site are supplied in good faith and serve as a guideline
only. The final responsibility for ensuring valid documentation is
that of the individual traveller. The risk attached to
posting/couriering of travel documentation is to be borne by you.
The company will not be held responsible for tickets lost by a third
party and any charges associated with re-issuance as well as
re-delivery of documentation will be for your account.
We cannot accept responsibility for any travel service, rules and
conditions that are incorrectly represented within this system.
Whilst, the data and services shown are believe to be current. We do
not warrant the accuracy or completeness of any data or services
provided and to the maximum extent permitted by any law we exclude
all implied warranties in connection with such data or services. In
no event shall we be liable for any injury, loss, claim, damage or
any incidental or consequential damages, including but not limited
to loss of profits or savings, arising out of or in any way
connected with the service provided herein.
Booking Cancellation and
These charges will be deducted from your credit card, debit, bank
account or any other payment modes; at the time such charges are
incurred with no prior notice.
Refund of unused services
No refunds, whether in part or full, will be made for unused air
tickets, ground transportation, meals and accommodation or
sightseeing tours not taken.
An administrative fee of S$50(or equivalent) will be charged for any
amendment after documents are processed and S$30 after reservations
have been acted upon. In any case, if there is an addition charge by
the airlines, hotels, tour operators, etc, consumer/s have to bear
all the cost. Should there be any transfer to another tour
itinerary, at your request, the transfer does not constitute an
amendment but entails the cancellation of the original booking and
is subject to the applicable cancellation fees as stated above.
Prices are subject to revision without notice in the event of
unforeseen circumstances like currency fluctuations, increases in
hotel rates, increases in airfares, local taxes etc. The tour price
excludes pre/post tour accommodation, laundry, room service,
unspecified meals or tours, beverages, postages, excess baggage
charges, passport and visa costs airport taxes, personal and baggage
insurance, tips and all other items of a personal nature.
accommodation and deviation of stay / return flight
Accommodation prior to or following after a tour is permitted unless
stated; subject to the maximum validity and restrictions of the air
ticket ( applicable to booking with airfare included as part of the
tour fare ). An additional charge imposed by the airlines or
operators will be borne by you. Flight and accommodation
reservations during your extension should be made prior to the
commencement of the tour. Extensions are at your own expense and
transfers will not be provided.
Unless otherwise specified, coach transfers are on charter basis.
However, for "seat-in-coach" transfers or tours, you will be joining
regular scheduled coach departures, which do not operate on
exclusive charter basis, hence you should be prepared to wait for
the next scheduled departure.
The Company reserves the right to cancel any tour prior to departure
for any reason whatsoever, including but not limited to insufficient
number of tour participants. Should this happen, the entire payment
will be refunded without further obligation or liability on the part
of the Company.
Reserves all Rights
The Company reserves the right to alter any route, itinerary, and/or
accommodation without prior notice to you if it shall in its
reasonable discretion think fit and necessary.
The Company also has the right to decline acceptance of any person
as a member of the tour in any occasions if it appears that the
involved party is likely to endanger the health or safety, impair
the comfort and enjoyment of others on the tour.
The Company further reserves the right to cancel any reservations
if, for any reason whatsoever, any carrier, hotel or contractor
refuses to allow the person concerned to participate in the tour.
In any of the above mentioned events, the Company's sole liability
and the person's sole remedy shall be limited to a refund of any
monies paid, less the amount for services already utilized plus
Meals will be provided if specified in the tour itinerary, but no
obligation will be made if there is any change in the menu.
The Company assumes no responsibility for any loss or damage to
baggage or belongings that occurred while the baggage or belongings
were outside its custody or control. However, the Company will
assist you in making the relevant claims provided it does not
interfere with, inconvenience, or hamper the conduct of the tour or
other members of the tour group.
Hotels used are as reflected in the brochures. In the event that
accommodation in the selected hotel is not available, every effort
will be made for an alternative in another hotel of similar
standard. Unless specifically mentioned, all rooms will be on
Complains / Claims
Any complaints/claims have to be made within 2 weeks from the date
of return. No responsibility is accepted in respect of any
complaints/claims, which are made after 2 weeks of return.
All arrangements for the provision of transport, accommodation,
sightseeing tours and other services are made by the Company through
appointed agents only.
All exchange orders, receipts, contracts and tickets issued by the
Company are subject to applicable tariffs, terms and conditions
under which the accommodation, transportation and other services
whatsoever are provided by the hotels, transport companies,
airlines, railroad lines, steamship lines, owners or contractors
concerned. By acceptance of such exchange orders, receipts,
contracts and tickets, the tour participant/s are deemed to have
agreed to the applicable tariffs, terms, and conditions. Every
person participating in any tour/holiday organized by the Company
does so at his own risk with respect to loss or damage to property
or injury to person except where such loss, damage or injury was
caused by the negligence or willful misconduct of the Company, its
employees or agents. The tour participant accepts full
responsibility for damages, losses, and expenses due to delay,
sickness, weather, strikes, quarantine, or acts of God.
The Company is only acting as an agent in organizing the respective
holiday components and will not be held responsible for any loss,
damage, cost, expense or inconvenience caused by the suppliers or
appointed agents of such holiday component. In no case shall the
Company or their employees or agents are liable for any causes
outside their reasonable control or from any act or omission of the
suppliers or appointed agents.
It is strongly recommended that all travellers obtain travel
insurance against cancellation or amendment fees as well as
providing sufficient medical cover.
Third Party Rights
For the purposes of the Contracts (Rights of Third Parties) Act and
not withstanding any other provisions set forth in this document,
this Agreement is not intended to, and does not, give any person who
is not a party to it any right to enforce any of its provisions.
Severability of Terms &
Each provision herein is intended to be separate and independent of
the others and in the event should any of the provisions herein be
determined or adjudged to be invalid, legality and enforceability of
the remaining provisions herein shall be unimpaired and shall
continue to apply.
Changes to these Terms
www.go4tour.com has the authority and the right to at any time it
sees fit to change or modify all or any part of these terms and
In any case of complaints or feedbacks regarding our products and
services, you can either email us at firstname.lastname@example.org. Alternatively,
you can also lodge the complaints to the BusinessTrust Secretariat in
any case of dissatisfaction in regards to the settlement of the
This is the following referral that consumers can go to:
Mr. Ramesh Vakkiprath
35 Selegie Road, #09-25 Parklane